工程设计理论、方法与技术 |
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基于顾客需求的业务过程分析 |
宋柯, 唐任仲 |
浙江大学生产下程研究所,浙江杭州310027 |
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Business process analysis based on customer requirements |
SONG Ke, TANG Ren-Zhong |
Production Engineering Institute, Zhejiang University, Hangzhou 310027, China |
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