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Vis Inf  2018, Vol. 2 Issue (1): 37-49    DOI: 10.1016/j.visinf.2018.04.005
Original articles     
MessageLens: A Visual Analytics System to Support Multifaceted Exploration of MOOC Forum Discussions
Jian-Syuan Wong, Xiaolong “Luke” Zhang
The Pennsylvania State University, USA
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Abstract  
Massive Open Online Courses (MOOCs) often provide online discussion forum tools to facilitate learner interaction and communication. Having massive forum messages posted by learners everyday, MOOC forums are regarded as an important source for understanding learners activities and opinions. However, the high volume and heterogeneity of MOOC forum contents make it challenging to analyze forum data effectively from different perspectives of discussions and to integrate diverse information into a coherent understanding of issues of concern. In this paper, we report a study on the design of a visual analytics tool to facilitate the multifaceted analysis of online discussion forums. This tool, called MessageLens, aims at helping MOOC instructors to gain a better understanding of forum discussions from three facets: discussion topic, learner attitude, and communication among learners. With various visualization tools, instructors can investigate learner activities from different perspectives. We report a case study with real-world MOOC forum data to present the features of MessageLens and a preliminary evaluation study on the benefits and areas of improvement of the system . Our research suggests an approach to analyzing rich communication contents as well as dynamic social interactions among people.


Key wordsMultifaceted analysis      MOOC forum      visual analytics     
Published: 01 January 1900
Cite this article:

Jian-Syuan Wong, Xiaolong “Luke” Zhang. MessageLens: A Visual Analytics System to Support Multifaceted Exploration of MOOC Forum Discussions. Vis Inf, 2018, 2(1): 37-49.

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http://www.zjujournals.com/vi/10.1016/j.visinf.2018.04.005     OR     http://www.zjujournals.com/vi/Y2018/V2/I1/37


MessageLens:可对MOOC论坛讨论进行多方面探索的可视分析系统

大规模开放式在线课程(MOOCs)通常提供在线讨论论坛以促进学习者交互和交流。学习者每天发布大量论坛信息,MOOC论坛被视为了解学习者活动和意见的重要来源。然而,MOOC论坛内容的高容量和异质性使得从不同的讨论角度有效分析论坛数据以及将各种信息整合到对关注问题的一致理解中具有挑战性。在本文中,我们提出了一项关于可视化分析工具设计的研究,以促进在线讨论论坛的多方面分析。这个称为MessageLens的工具旨在帮助MOOC教师从三个方面更好地理解论坛讨论:讨论主题,学习者态度以及学习者之间的交流。通过各种可视化工具,教师可以从不同的角度调查学习者的活动。我们用真实世界的MOOC论坛数据报告案例研究,介绍MessageLens的功能以及关于系统改进的好处和领域的初步评估研究。我们的研究提出了一种分析丰富的交流内容以及人们之间动态的社交互动的方法。

关键词: 多元分析,  MOOC 论坛,  视觉分析 
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