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浙江大学学报(理学版)  2021, Vol. 48 Issue (5): 629-641    DOI: 10.3785/j.issn.1008-9497.2021.05.014
旅游学     
乡村民宿经营者情感劳动价值评估研究
何健薇1, 笪玲1, 杨建春2
1.贵州大学 旅游与文化产业学院,贵州 贵阳 550025
2.贵州财经大学 工商管理学院,贵州 贵阳 550025
Study on the value evaluation of rural homestay operators′ affective labor
HE Jianwei1, DA Ling1, YANG Jianchun2
1.Tourism and Cultural Industry College, Guizhou University, Guiyang 550025, China
2.Business Administration College, Guizhou University of Finance and Economics, Guiyang 550025, China
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摘要: 情感劳动是乡村民宿经营中重要的无形资产,有效评估其价值对民宿以及乡村具有重要意义。基于情感劳动价值的抽象性,尝试运用层次分析法建立乡村民宿经营者情感劳动价值评估体系,并以贵州省肇兴侗寨为案例地,应用模糊综合评价法围绕乡村民宿经营者、顾客、村民对情感劳动价值进行评估,用实证的方式考查该评估体系在民宿型乡村地区中的实用性和可行性。结果表明,情感劳动能够产生显著的顾客价值与经营者价值,尤其是极显著的乡村价值,推动民宿经营者积极开展情感劳动,引导民宿业更好地助力乡村振兴。
关键词: 情感劳动价值评估模糊综合评价乡村民宿    
Abstract: Affective labor is an important intangible asset in rural homestay management, and it is conducive to the sustainable development of rural areas, so effective evaluation of its value is of great significance. Based on the abstractness of affective labor's value, this paper attempts to establish an index system for evaluating the value of rural homestay operators' affective labor by analytic hierarchy process (AHP). Taking Zhaoxing Dong village in Guizhou as a case, we employ the fuzzy comprehensive evaluation method to evaluate the value of affective labor among rural homestay operators, customers and villagers, and to investigate the practicability and feasibility of the evaluation system. Our results show that affective labor can produce significant customer value and operator value, especially the extremely significant rural value, which promotes the homestay operators to actively carry out affective labor and guide the bed and breakfast industry to help the rural revitalization better.
Key words: rural homestay    fuzzy comprehensive evaluation    affective labor    value evaluation
收稿日期: 2021-03-08 出版日期: 2021-09-15
CLC:  F 590  
基金资助: 国家社会科学基金资助项目(20BMZ128).
通讯作者: ORCID:https://orcid.org/0000-0002-7160-6996,E-mail:294934857@qq.com.     E-mail: 294934857@qq.com
作者简介: 何健薇(1996—),ORCID:https://orcid.org/0000-0002-6855-7361,女,硕士研究生,主要从事旅游规划、民宿发展研究,E-mail:13536080160@163.co;
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何健薇, 笪玲, 杨建春. 乡村民宿经营者情感劳动价值评估研究[J]. 浙江大学学报(理学版), 2021, 48(5): 629-641.

HE Jianwei, DA Ling, YANG Jianchun. Study on the value evaluation of rural homestay operators′ affective labor. Journal of Zhejiang University (Science Edition), 2021, 48(5): 629-641.

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https://www.zjujournals.com/sci/CN/10.3785/j.issn.1008-9497.2021.05.014        https://www.zjujournals.com/sci/CN/Y2021/V48/I5/629

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